Privacy Policy

PRIVACY STATEMENT AND PERSONAL DATA POLICY

We want you to know that protecting your personal information is very important to us and that we respect its privacy. We have prepared this Privacy Policy to explain how we use and protect the personal information you share with us. This Policy www.monalure.com  and applies to all users who use our services, as well as purchase products, and all information provided to us. We emphasize that by purchasing the product, you will be deemed to have read and reviewed the provisions of the Privacy Statement and accepted its contents as they are. By using our website and services and/or purchasing products, you accept the practices and rules specified in this Privacy Policy.

Our company complies with the legal regulations in Turkey regarding confidentiality. Those who choose to use our website do so on their own initiative and at their own risk and are responsible for compliance with all local laws, rules and regulations. Visitors from outside Turkey who use this website accept that this site is subject to the laws and regulations of the Republic of Turkey and waive all claims that may arise under their own national laws.

Our company reserves the right to change, modify, add or remove the provisions of this Privacy Policy within the scope of the legislation. Changes made to this Privacy Policy will also be published on this website. We recommend that you check our website from time to time to stay informed of the most current version of our privacy policy. You can understand whether the Privacy Policy has been revised since your last visit to our site by looking at the “Last Updated” date on this page. Please read this Privacy Policy carefully. Your use of our site and/or purchase of products means that you agree to be bound by this Privacy Policy without limitation, convenience or modification. If at any time you do not agree to all of the terms and conditions herein, you must immediately discontinue use of this site.

1. What Information We Collect

We collect two types of information through our website: “Personal Information” and “Non-Personal Information” Personal Information is information that identifies or can identify you as an individual (name, surname, Turkish ID number, tax number, residence address, telephone number, e-mail address). address or billing information) and Non-Personal Information is aggregate information, demographic information, IP addresses and other information that does not directly identify you.

a. Non-Personal Information: When you visit or interact with our Site, our Company and third parties with whom our Company contracts to provide services to our Company may collect your Non-Personal Information (for example, a catalog of the Site pages you visit). Non-Personal Information is information that is anonymous and does not personally identify you. Non-Personal Information is generally collected through our Site from four different sources: Internet protocol addresses and web logs; cookies, pixel tags and other similar technologies, and other Non-Personal Information you voluntarily provide as described below.

I. IP Protocol Addresses and Web Logos: We use your IP address to diagnose problems on our servers, to manage our website, to ensure that you access the data service that will enable your connection with the site/application in the fastest way, and to provide a personalized experience in terms of the language used during your visits and the region from which the Site is accessed, in line with your preference. We buy and keep. Our site's web servers automatically collect visitors' Internet Protocol (IP) addresses and log files. Your IP address is an identification number automatically assigned to your computer by your Internet Service Provider (ISP). The number is automatically identified and stored in our server log files when you visit the Site, along with the time of your visit(s) and the page(s) you visited. This information is collected generally and does not include any Personal Information.

We use your IP address and the IP addresses of all users only for purposes such as calculating Site usage levels, diagnosing problems with the Site's servers, and administering the Site. Collecting IP addresses is standard practice on the internet and is done automatically by many websites. In addition to the Non-Personal use of IP addresses described above, we may link your Personal Information with your IP address to prevent fraud and similar crimes.

ii. Cookies: We and third-party service providers may use a standard technology called "cookies" to collect information about how you use our site. Cookies remain on your computer and help your computer recognize your browser as a known visitor to our site. For example, when you log into your Company account, cookies will be used to save your e-mail address and name. So the next time you visit from the same computer, we will “remember” your name and email address to make your transaction faster and simpler. From time to time, a “session cookie” may also be set to help us administer our site. A session cookie expires when you close your browser and does not retain any information about you after it ends. If you do not want information to be collected through the use of cookies, you should change your browser preferences to provide you with choices regarding cookies. If you choose to reject cookies, you may not be able to use certain services of our site (e.g. services that require you to log in to the site). In case of personal data collected through cookies, permission will be requested in accordance with the Law on the Protection of Personal Data, with the method and content detailed below.

iii. Pixel Tags: We and our service providers use "pixel tags", "web beacons" "clear GIFs" in connection with the pages of our site that track your use of our website in order to provide you with more useful information and provide you with a more personalized experience on your next visit. ” (collectively referred to as “Pixel Tags”) or similar tools and HTML formatted e-mail messages. A Pixel Tag is a generally single-pixel (1X1) electronic image that is not normally visible to visitors to our site and may be associated with cookies on visitors' hard drives. Pixel Tags do not contain Personal Information and allow us to count users who have visited certain pages of our site to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML formatted email messages, Pixel Tags can tell the sender whether an email has been opened.

b. Personal Information : Our company pays attention to respecting the private lives of users/visitors/customers who visit its website and use its applications and to the security of their personal data. www.monalure.com The entire site and its applications will be briefly referred to as the "Site".

Our company is responsible for the storage and security of the personal data obtained about you. We also point out that your personal data cannot be transmitted to third parties without your consent and cannot be used for purposes other than those notified to you.

Your personal data that may be processed by us if you share it with us or if it is necessary are as follows:

c)For what purpose do we use Personal Data? 

-It will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation. Your personal data is used for the following purposes: 

-Confirming the identity information of the person who makes the purchase/shopping through the website/mobile applications

-Recording address and other necessary information for communication

-To communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Distance Sales Contract and the Consumer Protection Law, and to provide the necessary information.

-To organize all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper environment

-To fulfill the obligations assumed in accordance with the distance sales contract and the contracts we have concluded under the relevant articles of the Consumer Protection Law.

-To be able to provide information to public officials on matters related to public security upon request and in accordance with the legislation.

-Providing a better shopping experience to our customers, providing information to our customers about the products that our customers may be interested in, "taking into account the interests of our customers" and conveying the campaigns

-To increase customer satisfaction, to recognize our customers who shop from the website and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environments through contracted organizations in this context.

-To be able to provide suggestions to our customers by our contracted institutions and solution partners and to inform our customers about our services.

-To evaluate customer complaints and suggestions regarding our services

-To be able to fulfill our legal obligations and exercise our rights arising from the current legislation

-To ensure the safety of our customers and to ensure that the products sold privately are used by the person who purchased the product, and to block it if it is determined that it is used by someone other than the member. 

Rights of Users Regarding Their Personal Data

In accordance with Article 11 of the Personal Data Protection Law (“KVKK”), Users and Members; By contacting our company and/or the representative to be announced by our company, your personal data;

. Learning whether it has been processed or not,

If it has been processed, request information about it,

· Learning the purpose of processing and whether they are used for their intended purpose,

· Knowing the third parties to whom it is transferred domestically or abroad,

· Request correction if it has been processed incompletely or incorrectly,

· Request deletion/destruction within the framework of the conditions stipulated in Article 7 of the KVKK,

· To request that the transactions carried out in accordance with paragraphs (d) and (e) above be notified to third parties to whom personal data has been transferred,

· Object to the emergence of a result unfavorable to oneself by analyzing the processed data exclusively with automatic systems,

· Request compensation for damages in case of damage due to unlawful processing of personal data,

has the rights. Our company The Data Controller representative to be appointed by the Data Controller representative will be announced in the Data Controllers Registry when the legal infrastructure is provided, in accordance with the legislation, www.monalure.com .  It will be announced on the extension web address. KVKK art. regarding your personal data. To exercise your rights pursuant to Article 11 or to contact us at any time regarding your questions regarding your personal data, online@ugurlargrup.com You can contact us by sending an e-mail to.

2. How do we use the information we collect?

We know that protecting the information you share with us is very important. We take appropriate security measures within the scope of legislation to help protect this information from unauthorized access and disclosure. For example, we may access, obtain, use, process and/or transfer your personal information domestically and/or abroad, provided that your express consent is obtained, within the framework of the legislation. We also encrypt credit card numbers and other sensitive information before sending it from your computers to ours. We also use firewalls to help prevent unauthorized access to your personal information.

You can feel safe when using our website. However, no system is completely secure. Although we take all necessary steps to protect your information, there is always the possibility that you may be excluded from security. For this reason, you should be very careful when handling and disclosing your personal information. For example, avoid sending personal information via email.

a. Non-Personal Information

Because Non-Personal Information cannot personally identify you, we may use this information for any purpose. For example, we may use it to measure visiting hours, average time spent on our site and pages viewed, and to diagnose problems with our servers and to administer our site and analyze and improve our site's features and functionality. Additionally, we reserve the right to share this non-personal information that does not personally identify you with third parties for any purpose. We may share this information with our Company for use for advertising purposes or in aggregate or in other ways that will not disclose any of your Personal Information. We may also share it with third parties who are not part of it.

 

Your personal data will be kept for as long as it is specified in the relevant legislation or necessary for the purpose for which they are processed, and in any case, for as long as the legal statute of limitations. 

It should be taken into consideration that if the necessary permissions are not given in terms of personal data, some features on the Site may not be available, the service may not be provided partially or completely, in other words, product purchase may not be possible. Because, provided that exceptional circumstances are reserved, it should not be ignored that the collection, processing and transfer of personal data is necessary in order to purchase the product. Our Company cannot sell products due to not providing the necessary approval for the acquisition, processing and/or transfer of personal data. does not accept any liability and our company has no responsibility.

How can your Personal Data be processed?

Our company, in its capacity as data controller, through our Company websites, social media pages and/or all kinds of channels, including but not limited to; Your personal and/or special personal data obtained with your consent; can be obtained in whole or in part, recorded, kept, stored, changed, updated, periodically checked, rearranged, classified, kept for the period required for the purpose for which they are processed or stipulated in the relevant law, in case of legal or service-related actual requirements of our Company. with private or legal persons it works with, or public institutions and organizations to which it is legally obliged, and/or in Turkey, or with your express consent. It can be shared with relevant third party real persons/legal persons residing abroad , provided that your explicit consent is obtained in case of legal or service-related actual requirements. can be transferred abroad or may be processed, including preventing its use. In this regard, in accordance with the Law, your personal and/or special personal data that you share with our Company with your consent may be obtained, recorded, stored, preserved, changed, rearranged by fully or partially automatic or non-automatic means, provided that it is part of any data recording system. Any action on the data, such as disclosing, transferring, taking over, making available, classifying or preventing its use, can be carried out by us.

What are the purposes and legal reasons for processing your personal data?

First of all, in order to sell, market and distribute the products that our customers demand from our Company, to provide the services we provide to our customers in accordance with the requirements of the contract and technology, and to improve the products and services we offer to you, we comply with the Personal Data Protection Law No. 6698 and the relevant legislation. We will receive and process it accordingly.

In addition, to be able to sell products and be used in all kinds of products and services; To identify the transaction owner's information and to record identity, address and other necessary information so that we can provide the service our customers receive from our Company; To organize all records and documents that will be the basis for the transaction in electronic or paper media; To comply with obligations such as information retention, reporting, informing, etc. within the scope of the legislation and requested by the competent authorities; To be able to offer the requested products / services and to fulfill the requirements of the service you request and the contract, and the reasons within it constitute the purposes and reasons for processing your personal data. 

As a rule, it is not possible to process personal data without the explicit consent of the relevant person, " provided that it is directly related to the establishment or execution of a contract, the processing of personal data belonging to the parties to the contract is necessary", " Data processing is mandatory for the establishment, exercise or protection of a right" ", "It is mandatory for the data controller to fulfill its legal obligations", "It has been made public by the data subject himself", "It is mandatory to process data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject" and/or "It is clearly stated in the law." In case of any of the "forecast" situations, it may be possible to process personal data without the explicit consent of the relevant person.

Details of the purposes for which your personal data is used and processed are summarized below;

I. Site: We may use the Personal Information you provide to us, with your consent, to make a better site according to your interests, to show content that may be of interest to you, and to display content according to your preferences.

ii. Contact: Our Company will provide you with your Personal Information within the scope of your consent. and services, and to provide information about promotions on behalf of some of our partners.

iii. Administrative Matters: Our company reserves the right to contact you in case of any changes in the Site Terms of Use and/or this Privacy Policy or to inform you about other administrative issues regarding our site (e.g. contacting to facilitate, complete or confirm a transaction). amount.

iv. Fulfilling Requests and Facilitating Transactions: Our Company may use your Personal Information with your consent to fulfill your requests and facilitate their transactions (e.g. to deliver your products). 

v. Specific Business Purposes: We may also use your Personal Information, with your consent, for ad targeting, data analytics, audits, fraud prevention and our other internal business purposes.

vi. Shopping/Commercial Services: When you make a purchase through the Site, we may collect your credit card number, billing address and other information regarding this purchase (collectively, "Payment Information") with your consent. We will use the Payment Information you provide with your consent to bill you for your purchase and to process your purchase. By providing your Payment Information, you authorize us to provide this information to third parties, with your consent, as necessary to confirm and fulfill your order (for example, to process your credit card number and ship the products you have purchased).

vii. Share on social media: Our site allows you, with your consent, to forward certain announced events or links to site features to others you believe will be interested in them via e-mail or Social Media Services.

3. Information about the persons or organizations to which we may transfer your personal data:

Persons/organizations to which your personal and/or sensitive personal data that you share with us may be transferred with your consent, for the purposes stated above; Program-service partner individuals and organizations, banks, domestic/international organizations and other relevant 3rd parties from whom we directly/indirectly receive services/cooperate to carry out our domestic/international activities. In this regard, we state that your necessary personal and/or private personal information may be shared with banks and/or other relevant third parties depending on the scope of the requested service (including, but not limited to, courier/cargo companies and persons and organizations related to the service provided), within the scope of necessity. can be shared and transferred domestically and/or abroad with your express consent.

a. Commercial Electronic Messages: Commercial electronic messages within the scope of the contract can be sent to you provided that your prior approval is obtained. Since this approval can be obtained in writing or through any electronic means of communication, we would like to remind you that if you do not want commercial electronic messages to be sent within the scope of the contract, you should remove the check mark in the "sending electronic messages" section. You also have the right to refuse to receive commercial electronic messages at any time, without stating any reason. However, we would like to point out that if you provide contact information for the purpose of contacting you, separate consent will not be obtained for commercial electronic messages regarding changes and/or use of the services provided.

In addition, if your approval is obtained for such communication during the provision of the service, it is legally possible to communicate for marketing, promotion and/or change services related to the same or similar services without obtaining a new approval.

However, you reserve the right to refuse such communication and to withdraw the permissions you have given in this context, and it is sufficient to convey your request to us by any means. If you choose to participate in the pre-approved e-mail system, our affiliates may also send you announcements and notifications of events, products or services that may be of interest to you.

b. Our company Service Providers: We work with third parties as service providers, including but not limited to data analysis, product delivery, credit card processing and other tasks of an administrative nature. If you use our services, we reserve the right to share your Personal Information with these third parties, within the framework of your consent and to the extent necessary, in order for them to provide the relevant services. We take all reasonable steps to ensure that these third parties show the same care to your Personal Information as we do, and third parties will be responsible for the protection of your personal information within the scope of the legislation.

c. Other Purposes: A court order or similar investigative request, a request for cooperation from a competent government agency; to establish or enforce our legal rights; defend against legal claims; We may also share your Personal Information, exercise or waive any rights or objections, or in other cases where legally required.

4. Collection of Information by Third Parties

a. Third Party Ads: Ads appearing on our site are served to you by our third party advertising partners. Third parties who advertise on our site may set or recognize a unique cookie on your browser. Non-Personal Information about your site visits, such as the number of times you viewed an ad, may be used to serve advertising to you.

b. Third Party Links: Our site may contain links to third party websites that are not owned or operated by our Company. We include these links for convenience only. Placing a link on our website Our Company It does not mean that the site linked by is safe and/or approved. If you provide Personal Information to any such third party website, your transaction will be processed by such third party website ( www.monalure.com and the Personal Information you provide will be collected by that third party and controlled by their privacy policy. Our Company is not responsible for the content of these third-party websites or their privacy practices, including those websites' use of any Personal Information you provide to them. Again, our Company is not responsible for the privacy practices or contents of other linked websites, the privacy policies and practices of third parties, or the "personal data" collected, processed, transferred or used by third parties.

5. Pre-Approved Options Policy with Your Consent

a. your company Communications: When you provide your Personal Information to our company and have your consent, from time to time At the discretion of our company, the Site, our Company, and/or you may be asked to indicate whether you are interested in receiving information about special offers from our advertisers and partners. We may send marketing communications when you choose to opt-in to receive these communications. We also remind you that you have the right to unilaterally opt out of receiving these communications at any time.

Please note that changing the information in your My Account or unsubscribing from email communications will only affect the communications you receive from us in the future. If we have sent your information to a third party with your consent before you changed or updated your preferences, you may also need to change your preferences regarding this third party.

b. Third Party Communications: From time to time, at our Company's discretion and with your consent, you may be given the opportunity to subscribe to the contact list of you and/or third parties. If you choose to accept any such offer(s), we may share any Personal Information you provide to our Company with third parties for these purposes, with your consent and to the extent necessary. If you change your mind and no longer wish to share your Personal Information with third parties for marketing purposes, you may opt out of future sharing at any time by following the procedure above.

6. Use of the Site by Children: The Site is not directed to individuals under the age of thirteen (13) and we do not require these individuals to provide Personal Information through our site. If a parent or guardian becomes aware that their child has provided us with personal information without the parent or guardian's consent (for example, by misrepresenting their age); this parent or parent tells us online@ugurlargrup.com should reach. If our company detects that it has received the personal information of children under the age of 13, it will immediately delete this information and accounts believed to be owned by children under the age of 13. Please see the Terms of Use for additional information regarding use of the Site by minors.

7. Accessing, Updating or Deleting the Information Collected About You: Our site also gives you the opportunity to delete or change the Personal Information you have provided to us, within the scope of KVKH. You can do this by clicking My Account and following the instructions to change your user information on our site. Provided that this information is in our databases, we will respond to your requests for change as soon as possible within the scope of legal provisions. Regarding the other rights you have within the scope of KVKH, you can refer again to the " Rights of Users Regarding Personal Data " section of this text that we have quoted above.

8. Security of Your Personal Information: Our company uses security measures within the scope of legislation, including physical, electronic and operational measures to ensure the security of Personal Information collected through its site and to prevent unauthorized access.

Our company Although it takes all necessary steps to protect the Personal Information under its control, not all data communications or forms of data storage over the internet can be guaranteed to be 100% secure. We do not assume responsibility for any damage you may incur as a result of the interception, modification or misuse of information during these transfers. If you have reason to believe that there has been any breach of security of the Site, please contact us at online@ugurlargrup.com . Get in touch.

9. Online and Offline Practices: Please note that this Privacy Policy applies only to our online information collection and dissemination practices in connection with our site and does not apply to any of our practices that occur offline.

10. Contacting Our Company Regarding the Site: If you have any questions or other requests regarding this Policy, you can send these questions and/or requests by e-mail to online@ugurlargrup.com . you can send. Be aware that email communications may not necessarily be secure. For this reason, do not use your credit card information and other sensitive information in your e-mail correspondence with us.